welcome to continental
Before we can work on an account, each client must have a signed Agency Agreement on file with our office. To become a client you can contact us using the information provided here.
All claims submitted for collection must be accompanied by documentation. Claim documentation will be reviewed before the account is accepted. If we believe any submitted charges are not allowed by contract or by applicable law, we may either revise or delete the improper charge, or refuse to accept the account for collection.
Claims for collection may be submitted by mail, fax, email or in person at our office. Larger volume clients with regular placements may arrange for us to pick up files and copy the documents we need or electronically transmit batch uploads of account information.
We always prefer to receive all supporting documents that help explain and prove the validity of the claim.
Additional documentation on our collection procedures and other helpful information and forms on our collection process may be obtained by contacting our office.
"Aimco has been a business partner with Continental Collection Agency since 2004. We have been nothing but satisfied and incredibly impressed with their performance and partnership. Aimco's values include Integrity, Respect, Collaboration, Customer Focus and Performance. It is phenomenal that we have a business partner that strives to do business to the same standards with the same passion as we strive for internally. The entire team is quick to respond when we have questions. We are excited to be able to share our experience and feedback as CCA is a fabulous partner."
| Aimco |
"It's been a pleasure working with Continental Collection Agency. When our in-house efforts go stagnant on past due accounts, we send them to Continental. Not matter what the size of the account, it seems they tackle each one with equal effort and almost perfect results. We are very satisfied with Continental and will continue to use them for a long time to come."
| Crystal River Spas |
“Continental Collection Agency is great. They are prompt and accurate on everything that they do. The staff is great and friendly. I recommend them to everyone.”
| Mountain Terrace Community |
“We have used Continental Collections for over 10 years and are very happy with their services. They are always available to answer any questions we have on behalf of our owners and are able to track down debtors even with minimal information. We have tried other companies in the past but never got results. We would highly recommend Continental Collections for your collection needs.”
| The Littleton Real Estate Company |
“Continental Collections has provided us with great service. They do not nickel and dime the client on processes associated with the collection process; we pay a flat (and reasonable) rate for their service. Our rep is always courteous and helpful. She will even come to our office to pick up the files at no additional charge.“
| Urban, Inc. |